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Privacy Policy

Last updated: August 2026

This page explains what information we collect, why, and how it's used. We process personal information in line with South Africa's Protection of Personal Information Act (POPIA).

1. What we collect

  • Account info: name, email, WhatsApp number, residence, university and campus
  • Listings you create: title, description, price, photos, category
  • Orders: buyer/seller contact details exchanged to arrange a sale
  • Reviews and ratings you leave or receive
  • Favorites/saved listings and recently viewed items (stored in your browser)
  • Push notification subscriptions, if you enable them, and saved search alerts
  • If you were invited by a friend, which account referred you (used only to credit their invite reward)

1a. Your rights under POPIA

As a data subject under POPIA, you have the right to: access the personal information we hold about you; ask us to correct or update it; object to certain processing; and request deletion, subject to information we're legally required to keep (e.g. transaction records for dispute resolution). To exercise any of these rights, contact us using the details in section 9 โ€” we aim to respond within a reasonable time and in line with POPIA's requirements.

The information officer responsible for POPIA compliance on this platform can be reached at the email address in section 9.

2. Why we collect it

We use this information to run the marketplace: showing your listings to buyers, letting buyers and sellers contact each other, tracking orders, computing seller ratings, and enforcing our Terms of Service.

3. Who can see your information

  • Your name, residence, university/campus, and listings are visible to anyone browsing the site.
  • Your WhatsApp number is shared with a buyer once they place an order with you, and with a seller once you place an order with them.
  • Admins can see all account and listing data to moderate the platform and manage seller subscriptions.

4. Photos and uploads

Listing photos and store logos are stored via our hosting provider (Supabase) and are publicly accessible via their URL, since they're needed to display your listings.

5. Data storage

Your data is stored using Supabase (a third-party database and authentication provider). We don't sell your data to advertisers or third parties.

6. Your choices

  • You can edit your profile information at any time.
  • You can clear your saved name, WhatsApp number, and residence from your Edit Profile page.
  • You can turn push notifications on or off at any time from your Security settings, and remove saved search alerts whenever you like.
  • To fully delete your account and all associated data, contact us using the "Report an issue" link in the footer.

7. Cookies and local storage

We use your browser's local storage to remember things like your selected university/campus, recently viewed listings, and shopping cart โ€” this stays on your device and isn't shared with third parties or used for advertising.

8. Changes to this policy

We may update this policy occasionally. Continued use of the platform after changes means you accept the updated policy.

9. Contact

Questions about your data? Reach out via the "Report an issue" link in the footer.

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