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Delete Your Account πŸ—‘οΈ

You can request this from inside the app, or right here on the web.

What happens when you delete your account

  • Your name, WhatsApp number, residence, and store details are permanently wiped.
  • Your listings are taken down immediately.
  • You're signed out and can no longer log back in.
  • Your saved favorites, search/restock alerts, and blocked-user list are removed.

What we keep, and why

Past orders and reviews stay on record β€” shown as involving a "Deleted user" β€” because South African consumer and tax law requires us to retain transaction records for dispute and financial purposes. We don't keep any way to contact you or identify you beyond that.

If you're a seller with an outstanding wallet balance or an order still held in escrow, you'll need to withdraw your funds or resolve that order first β€” deletion is blocked until then so no money gets stranded.

In the app

Go to Profile β†’ Account β†’ Delete my account while signed in.

Right here on the web

Sign in below to delete your account from this page.

Signed up with Google, or forgot your password? Use the app's sign-in page instead, then delete from your Profile.

Signed in as .

Need help instead?

If something's not working here, email studentmarketplacehelp@gmail.com and we'll action your deletion request manually within a few business days.